What to Look for in a CRO

Before pharmaceutical drugs hit the market, they often go through the lengthy process of being put through several careful trials to guarantee the safety of people and to document any possible side effects. Big pharmaceutical companies are well aware of how important choosing perfect clinical research organizations can be, but that is a bit easier said than done. With how easy it is to start-up a clinical research organization, there is no guarantee anymore. Looking for these key traits will help give companies peace of mind as they rest assured that they are working with one of the best clinical research organizations.


Sometimes, a company’s reputation is all that it takes to decide if a company is not a good idea. Ask clinical research organizations about their current track record, how long they have been in business and for references. If the references are spotty, if they are consistently out of work and their finances seem to be in shambles, it may be a good idea to simply keep it moving.


When looking at clinical research organizations, one of the most important things that needs to be considered is experience. CRO’s that are about to undertake their first big job may be perfectly organized and do a wonderful job. On the other hand, they may also be disorganized and have no idea what they are doing. The thing is, it can be difficult to tell exactly which way it is going to go. Because of this, companies with little or no experience should be able to provide evidence that they know what they are doing.


If a company can pass an interview, that is a sure sign. All potential CRO’s should be interviewed before settling on one. If a company has no experience, this can give the evidence necessary to prove that they know what they are doing. This can also provide valuable insights into the company, and whether they will be able to conduct a trial successfully.


When conducting a trial, communication is essential for success. All of the key players in clinical research organizations should communicate effectively with one another in order to deliver the best results to the companies that they work for. This one trait is essential to making sure that there is the desired number of volunteers enrolled and ready to go, and to making sure that trials are completed by their desired due date.


If a company is not able to deliver on their promises, the chance of them completing a trial on time, or anything on time for that matter, is pretty slim. Check on a CRO’s reliability to make sure that they can follow through on any promises that they made during the interview by calling the references given, and take the time to look at online reviews. While every company may not post a positive online review, people are pretty quick to post a negative online review.

Negative online reviews may be a one-time thing, but it never hurts to inquire about whether there were special circumstances that prevented the CRO from meeting an important deadline.

Whether looking for the first CRO to work with or the fifteenth, taking the time to look into these key things will help guarantee that a CRO is able to deliver on their promises, and that trials get done on time. Companies that seem to have a track record for going with CRO’s that do not have the proper number of volunteers enrolled or are known for falling short in other areas that cause them to miss deadlines should take these tips into consideration when it’s time for the next trial.